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Unknown file in recent

Unknown file in recent

Ingoo
Explorer | Level 4
I’m not sure if this is the right place to post this question, I’m new here.

I logged into Dropbox from my phone earlier today to find a folder to share with a friend and discovered a random video file in my recent activity saying it was accessed yesterday. The file claims to be in my root Dropbox folder, but actually doesn’t seem to be there when I browse to the folder. When I try to view the video from my phone it says I don’t have permission and suggests I request access. But from my computer I can view the video (which is an ad for a NutriBullet mixer). I can see the file was created a month ago by a person not familiar to me and seemingly shared with me. I don’t recall getting a notification that something was shared with me. There are no comments on the file and I don’t know why it has shown up in my recent activity list.

I’ve gone through the security check up options in Dropbox and changed my password and enable 2FA. I didn’t notice any activity that seemed out of place regarding who or what devices had accessed my account.

Please help.
10 Replies 10

Jay
Dropbox Staff

Thanks, I've sent you an email, please could you reply to it when you get a chance!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Ingoo Explorer | Level 4
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