cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Help us get a better understanding of what this Community means to you by taking our quick survey over here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Reply and help

What the heck? I joined a teams account for a client - but have lost control of my my own dropbox???

What the heck? I joined a teams account for a client - but have lost control of my my own dropbox???

Ruffles
New member | Level 2

No idea why.

 

I joined a team's account for a client - but have now lost control of my own dropbox account!. 

 

I want to go back to where I was before, how do I move out of this TEAMS thing and go back to my old account?

 

Ruffles

1 Reply 1

Re: What the heck? I joined a teams account for a client - but have lost control of my my own dropbo

Rich
Super User II

@Ruffles wrote:

I joined a team's account for a client .. I want to go back to where I was before, how do I move out of this TEAMS thing and go back to my old account?


When you accepted the invitation from your client you merged your account into their team account, effectively making them the owner of your account. In order to leave the team, the team admin needs to convert your account back to an individual account. It's important that they don't just remove you from the team as doing so would delete your account. If that were to happen, the team admin only has seven days to restore your account.

 

Only the team admin can do this. You can't do it yourself, and Dropbox can't assist either. You need to talk to the team admin.

Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
Need more support?