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Withdrawing from a business account/group

Withdrawing from a business account/group

markatMBAC
New member | Level 2

Hello.

 

I have a personal DropBox account, which I have had for a long time.

A while ago a client somehow added me to their company account or group.

I have asked for them to expel me, but they are not so good with admin.

 

How do I exit that group?

I cannot create a new personal account, because my email is already associated with the company account.

 

Hopefully somebody can assist!

kr

mark

1 Accepted Solution

Accepted Solutions

Re: Withdrawing from a business account/group

Rich
Super User II

@markatMBAC wrote:

A while ago a client somehow added me to their company account or group. ... How do I exit that group?


You need the team admin to convert your account back to an individual account. It's important that they don't just remove you from the team as that would delete your account. If that were to happen, the team admin only has seven days to restore your account.

View solution in original post

1 Reply 1

Re: Withdrawing from a business account/group

Rich
Super User II

@markatMBAC wrote:

A while ago a client somehow added me to their company account or group. ... How do I exit that group?


You need the team admin to convert your account back to an individual account. It's important that they don't just remove you from the team as that would delete your account. If that were to happen, the team admin only has seven days to restore your account.

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    Rich Super User II
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