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dropbox password connected device limit error

dropbox password connected device limit error

andry88
Explorer | Level 3
Dropbox password connected device error. I have 2 device connected to dropbox password. But when i see the setting, it says i have used 3 of 3. I have tried using desktop to use dropbox password. But i have sign out already. But it seems that the connected device still remains 3 of 3. I hardly remove since i can not control the connected device from the settings. Last time i tried to connect another one but error and saw in the setting 4 of 3. Maybe you could fix the connected devide so that will be accurate. Thank you
15 Replies 15

andry88
Explorer | Level 3
Hi nancy, thank you for the link.
I think it is useful. But i only see 1 "dropbox password for android" connected on 8 march 2023 and 1 "dropbox password extension" connected on 8 march 2023.

I did not see the one that "dropbox password extension" that i connected on few days ago in april 2023. Which i did not logout. Still connected in my home computer.

Megan
Dropbox Staff

Hi @andry88, can I send you an email, in order for us to have a closer look into this?

 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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andry88
Explorer | Level 3
Yes you can email me. What is your email?

Walter
Dropbox Staff

Hey @andry88, sorry to jump in here, but I just wanted to mention that if you'd like to look a bit further into this, we could send you an email to the email address that's connected to your profile here, on our Community.

 

Let us know if you'd like that and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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andry88
Explorer | Level 3
Ok you can send me email

Megan
Dropbox Staff

Hi @andry88, I just sent you an email, I'll see you there.

 

Cheers!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Megan Dropbox Staff
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    andry88 Explorer | Level 3
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    Walter Dropbox Staff
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