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keep the access to the account

keep the access to the account

1000159630
New member | Level 2

Hi

 

I am receeiving a warning message that they want to delete my account although I still have small archive access. why?
plus in the last few years I haven't added any files to it so how the archiving space has been reduced? 

 

Thank you in advance

Elisabetta
[removed per the Dropbox Community Guidelines]

2 Replies 2

Rich
Super User II

@1000159630 wrote:

I am receeiving a warning message that they want to delete my account although I still have small archive access. why?


Have you been accessing the account regularly? If an account is idle for more than a year it will be deleted due to inactivity. Make sure you're signing in regularly to keep the account active.

1000159630
New member | Level 2

thank you a lot for sharing it and replying to the query I was not aware of it.

I am going to do the same for the other account then. 

 

Wish you a great day 

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    1000159630 New member | Level 2
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    Rich Super User II
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