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Re: replacing admin

replacing admin

reneenagsheadchurch
New member | Level 2

The person with admin credentials has left our organization. We have access to his email account which received a billing renewal notice but we do not have access to the dropbox admin login to make changes. Is there a work around?

1 Accepted Solution

Accepted Solutions

Re: replacing admin

Rich
Super User II

@reneenagsheadchurch wrote:

The person with admin credentials has left our organization. We have access to his email account ... but we do not have access to the dropbox admin login to make changes.


Reset the password for his Dropbox account and you should be able to sign in with it. The username would be his email address.

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2 Replies 2

Re: replacing admin

Rich
Super User II

@reneenagsheadchurch wrote:

The person with admin credentials has left our organization. We have access to his email account ... but we do not have access to the dropbox admin login to make changes.


Reset the password for his Dropbox account and you should be able to sign in with it. The username would be his email address.

Re: replacing admin

reneenagsheadchurch
New member | Level 2

Perfect, thanks!

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