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Hello, for some time now, in my Dropbox activities, there's a file named "bonus scommesse.jpg" that I didn't create. It is displayed occasionally, not by my doing, and it requires access to be opened, but there's no trace of the file in Dropbox. Why is this happening? Is there any solution to delete it?
Hi
I've searched in all my email adresses, no sign of the file......
Could you try right clicking the file in the Dropbox desktop application and see what options you get there, and if it's possible to remove the file?
Do you know of anyone who might've shared this file with you by accident, and then removed the access?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks, @Lordarioch77.
Can we send you an email, so we can investigate this further?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thanks, @Lordarioch77, I just emailed you, so I'll see you there!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi Hannah, I've received an automated response on email with a link to a ticket, but when I click on the link I return to the generic page of Dropbox Support and I cannot see anything about the ticket.
Hi @Lordarioch77, I'd recommend replying to the support ticket via email in order for us to look into this in more detail.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi, I have the same problem, bonus scommesse.jpg, I don't know this file, how I can delete it?
Hi there @mypointviews - thanks for bringing this to our attention.
Would it be OK if we reached out via email to have a further look internally?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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