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Hello, for some time now, in my Dropbox activities, there's a file named "bonus scommesse.jpg" that I didn't create. It is displayed occasionally, not by my doing, and it requires access to be opened, but there's no trace of the file in Dropbox. Why is this happening? Is there any solution to delete it?
Could you share your ticket ID so that we can look it up in our system as well then @mypointviews?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Ticket #22843427
Update: I created a new Dropbox account and today I found this file again in the Recent tab. I'm going crazy, I don't understand where it's coming from.
Please someone help us because this is driving me crazy. It's not possible to have an unknown file and it tells me it was used a few hours ago.
Thanks for sharing your ticket number, @Mypointviews1!
As we don't have any account visibility on the forum, I'd suggest replying back to your ticket directly. Our support agent can further check this, this way.
I've left them an internal note for you, too.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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