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strange files in activities

strange files in activities

Lordarioch77
Explorer | Level 3

Hello, for some time now, in my Dropbox activities, there's a file named "bonus scommesse.jpg" that I didn't create. It is displayed occasionally, not by my doing, and it requires access to be opened, but there's no trace of the file in Dropbox. Why is this happening? Is there any solution to delete it?

23 Replies 23

mypointviews
Explorer | Level 3
I contacted support via chat and it didn't solve the problem. I'm deleting my Dropbox account because this unknown file is bothering me a lot

Walter
Dropbox Staff

Could you share your ticket ID so that we can look it up in our system as well then @mypointviews?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Mypointviews1
New member | Level 2

Ticket #22843427

Update: I created a new Dropbox account and today I found this file again in the Recent tab. I'm going crazy, I don't understand where it's coming from.

 

Please someone help us because this is driving me crazy. It's not possible to have an unknown file and it tells me it was used a few hours ago.

Nancy
Dropbox Staff

Thanks for sharing your ticket number, @Mypointviews1

 

As we don't have any account visibility on the forum, I'd suggest replying back to your ticket directly. Our support agent can further check this, this way. 

 

I've left them an internal note for you, too.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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    Nancy Dropbox Staff
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    Mypointviews1 New member | Level 2
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