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two step verification does not have link to set up

two step verification does not have link to set up

janeynow
New member | Level 2
Go to solution

The help instructions (below) say choose Settings but there is not Settings link.  There is only Preferences which leads to the following links ... none of which are about Security:  General, Account, Backups, Network, Notifications, Sync.  (I am on a 2021 MacBookPro 16 running Ventura 13.1)

 

I cringe with each upgrade on Dropbox because it just gets more complicated and painful to use.

 

Screenshot 2022-12-27 at 12.07.52 PM.png

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Hi @janeynow 

 

You are using the desktop software to try and do what you need to do on the website. 

 

As step 1 says you need to sign in to Dropbox.com (i.e. the website) THEN click on your avatar at top right and then settings. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

2 Replies 2

Mark
Super User II
Go to solution

Hi @janeynow 

 

You are using the desktop software to try and do what you need to do on the website. 

 

As step 1 says you need to sign in to Dropbox.com (i.e. the website) THEN click on your avatar at top right and then settings. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

janeynow
New member | Level 2
Go to solution

Thank you thank you thank you!  

 

I wasn't aware of the distinction between the desktop software and the website.

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    janeynow New member | Level 2
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    Mark Super User II
What do Dropbox user levels mean?