cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you know more about files sizes, you can make more informed decisions about which files you upload and then you can maximize the space in your Dropbox Basic account?

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

BUG REPORT: Going from page "Yes, it is you" to "Security Checkup v2" cause 403 Error

BUG REPORT: Going from page "Yes, it is you" to "Security Checkup v2" cause 403 Error

Iter
Explorer | Level 4

I've approved the Email that was asking, was this "Me" or not (login via browser)
After that, clicked first security improvement option - "Security Checkup v2"


What is meant by  "Security Checkup v2"

Spoiler
Capture2.JPG

Sorry if message location is wrong.

Full ERROR URL: https://www.dropbox.com/security_checkup_v2?from_login_notification=0&request_id=17960f7c605b439fb94...

Error Screenshot

 

Spoiler
Capture.JPG

 

5 Replies 5

Re: BUG REPORT: Going from page "Yes, it is you" to "Security Checkup v2" cause 403 Error

Walter
Dropboxer

Hey @Iter, thanks for flagging this with us.

 

Could you let me know if this persists for you across different browsers or after clearing your browser's cache?

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

Re: BUG REPORT: Going from page "Yes, it is you" to "Security Checkup v2" cause

Iter
Explorer | Level 4

Results for: URL https://www.dropbox.com/security_checkup_v2?from_login_notification=0&request_id=17960f7c605b439fb94...
(OK) == (Redirected to login page with red notification box "Please sign in or register to access this page.")
Chrome (incognito and not) - OK;
OPERA (browser where error is originated) - Error 403;
OPERA (incognito) - OK;
OPERA (After clearing cookies) - OK;

Hope it will help;

Re: BUG REPORT: Going from page "Yes, it is you" to "Security Checkup v2" cause

Walter
Dropboxer

Since it works OK on other browsers, it seems it's a browser related issue, possibly affecting your regular Opera browser's window. 

 

Do you happen to be running any browser plugins or extensions that could be causing this @Iter?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

Re: BUG REPORT: Going from page "Yes, it is you" to "Security Checkup v2" cause

Iter
Explorer | Level 4

No, i do not have an any browser extensions. I've visited the main domain "dropbox.com" long time ago, so maybe i had an old cookies data or something like that. That's the only thing i can think of.

Re: BUG REPORT: Going from page "Yes, it is you" to "Security Checkup v2" cause

Walter
Dropboxer

Perhaps there was an issue with the old cookies or your browser's cache @Iter

 

In any case, I'm glad it's sorted now.

 

Please let us know if anything else comes up!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!

Who's talking

Top contributors to this post

  • User avatar
    Walter Dropboxer
  • User avatar
    Iter Explorer | Level 4
What do Dropbox user levels mean?
Need more support?