Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Just established my dropbox account and trying to follow instructions to back up my computer but "preferences" does NOT display when I click on my avatar so cannot get anywhere.
Hey @Wan34, the sync status and version of the app will appear if you hover your mouse over the Dropbox icon.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi Hannah - it just shows "Dropbox" no version shown, if I hover over it in the Task Bar...............
Hi @Wan34, it sounds like you're hovering over the task bar icon, and not the Dropbox icon in the menu bar or system tray, depending on your OS.
Please could you locate the icon near the clock and let us know what you see when hovering over it?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jay - 183.4.7058 - says it's up to date
Now that you've found the app itself, you can click on it once and view the avatar or initials on the top right corner to access the preferences.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Jay both for your patience and being able to sort me out!
I've been able to follow instructions on how to free up my C Drive.
Glad to have helped out! If you need any further assistance in the future, please let me know.
Enjoy the rest of your week!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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