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Backing up computer problem

Backing up computer problem

NEWBIEONE
Explorer | Level 4
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Just established my dropbox account and trying to follow instructions to back up my computer but "preferences" does NOT display when I click on my avatar so cannot get anywhere. 

16 Replies 16

Hannah
Dropbox Staff
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Hey @Wan34, the sync status and version of the app will appear if you hover your mouse over the Dropbox icon.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Wan34
Explorer | Level 3
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Hi Hannah - it just shows "Dropbox" no version shown, if I hover over it in the Task Bar...............

Jay
Dropbox Staff
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Hi @Wan34, it sounds like you're hovering over the task bar icon, and not the Dropbox icon in the menu bar or system tray, depending on your OS. 

 

Please could you locate the icon near the clock and let us know what you see when hovering over it?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Wan34
Explorer | Level 3
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Hi Jay - 183.4.7058 - says it's up to date

Jay
Dropbox Staff
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Now that you've found the app itself, you can click on it once and view the avatar or initials on the top right corner to access the preferences.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Wan34
Explorer | Level 3
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Thanks Jay  both for your patience and being able to sort me out!

 

I've been able to follow instructions on how to free up my C Drive.

Jay
Dropbox Staff
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Glad to have helped out! If you need any further assistance in the future, please let me know.

 

Enjoy the rest of your week!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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    Wan34 Explorer | Level 3
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