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Can I change the sender name when sending over a signature request?

Can I change the sender name when sending over a signature request?

xyz2023
Explorer | Level 3

When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters.  How do I change this? (It's my work account, so looks really unprofessional!).  I've gone into settings and there it lists my full name, with proper capitalizations. 

12 Replies 12

Nancy
Dropbox Staff

At the moment, you can send a signature request either via your standalone Dropbox Sign account or via your Dropbox account (or www.dropbox.com), by going to your Signatures page here (you can also check this page for more info).


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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netsquire
Helpful | Level 6

I'm referring to the Signatures within Dropbox. It doesn't show my name.

Megan
Dropbox Staff

Hey @netsquire,  you can customize the basic profile settings of your account on the Dropbox Sign Profile page.


Log into your Dropbox Sign account from www.hellosign.com.
Click your initials at the top right corner of your screen.
Then click on Settings
Go to your Profile Tab.
Edit the name.
When you're done, scroll down to the bottom of the page and click Save.
 
Can you give it a go, and let me know if you come across any problems? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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