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Hi
I can't log in to the dropbox via a poketbook. When I open the authorization page, the system does not offer me to enter my username and password.
PB641
YTD908000018002000A4
74:ee:2a:d8:4b:19
Hey @lczopka, thanks for the nudge here.
Have you tried reaching out to Pocketbook's support for assistance?
I believe they should be able to provide more info on this.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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I contacted Pocketbook in January, they said the problem is connected to changes made by Dropbox in authorization algorithm and that for (my) PocketBook 625 there will be no software updates (since it is an old model, discontinued for 3 years). They recomended using other methods of syncing the data...
The PocketBook 626 has a Linux 3.0.8 operating system kernel and its own browser.
Previously, everything worked correctly, the problems started recently. perhaps due to a change in the authorization algorithms at the dropbox itself.
is it possible to add backwards compatibility so full devices can work with dropbox?
@BInEl wrote:
The PocketBook 626 has a Linux 3.0.8 operating system kernel and its own browser.
You should contact PocketBook, but as I understand it, the older models are no longer compatible with Dropbox and PocketBook has no plans to update them (see previous reply above).
In general, we recommend that all devices that attempt to connect to Dropbox follow the minimum requirements in order to connect.
If these requirements aren't met, then you may experience issues in using the Dropbox app and site.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Adriann4, could you clarify if your device meets the requirements as outlined in this page?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Same issue on the Pocketbook Verse Pro (which was released in 2023), very annoying. My pocketbook uses Linux 3.10.65. Can someone help to find a fix please? Thanks for the support
Hey @customer - have you ensured that your device meets the minimum requirements per this page?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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