Re: Files transfer

Deuce67

I just updated my email and password for my DropBox account. When I log in under the new id information, there are no files in the account . I thought they would be automatically transferred or updated but it doesn't appear that way. Any ideas?

Mark

They are, if you update the email everything changes to that email. So, if it isnt happening the email hasnt updated and you've almost certainly set up a new account. Have you tried logging in to the old account again to see what happens?

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

Deuce67

I think you are right, I created a new account. I don;t have the password for the old Drop Box account, and the email is no longer functional so can't reset the password. I will try to contact DropBox directly on Monday and explain the situation. Thank you!

Re: Files transfer

Changed email and password for my Dropbox account and lost my files?

Re: Files transfer

Re: Files transfer