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BlmurrayJr · ‎03-25-2023

I have two alerts “Tax Season is in the way” are unread. When I open them they open my camera to scan a tax doc I assume. They stay unread and when I select to mark all read this doesn’t change. I’ve cleared cache.

Walter · ‎03-27-2023

Hey @BlmurrayJr & @Alan S - sorry to hear about this.

Can you please try rebooting your device and let us know if this persists?

If it does, you can try reinstalling the app.

Keep us posted anyhow!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Alan S · ‎03-26-2023

Same!

Walter · ‎03-27-2023

Hey @BlmurrayJr & @Alan S - sorry to hear about this.

Can you please try rebooting your device and let us know if this persists?

If it does, you can try reinstalling the app.

Keep us posted anyhow!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Need help with something else? Ask me a question!
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BlmurrayJr · ‎03-29-2023

Reinstalling the app fixed the problem. Thx

Walter · ‎03-29-2023

Glad to hear that @BlmurrayJr

See you around the Community and take care!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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