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Combining Accounts

Combining Accounts

BTG247
New member | Level 2
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Hi Everyone,

 

I was hoping for some help.  I currently have 2 logins for Dropbox. I wanted to change my email address to our main email (we are a business) so that our main email can be the one notified once documents have been uploaded but it will not let me as the main email has a Dropbox account as well. I see there is a way to combine these accounts, is this best solution OR do I need to delete an account?

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@BTG247 wrote:

I wanted to change my email address to our main email (we are a business) so that our main email can be the one notified once documents have been uploaded but it will not let me as the main email has a Dropbox account as well.


Accounts cannot be merged. The way to solve this is to change the email address on the other account to a third email address. That will free up your main email so you can use it on the other account.

 

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2 Replies 2

Rich
Super User II
Go to solution

@BTG247 wrote:

I wanted to change my email address to our main email (we are a business) so that our main email can be the one notified once documents have been uploaded but it will not let me as the main email has a Dropbox account as well.


Accounts cannot be merged. The way to solve this is to change the email address on the other account to a third email address. That will free up your main email so you can use it on the other account.

 

BTG247
New member | Level 2
Go to solution

Thank you for your help. This worked.

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    BTG247 New member | Level 2
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    Rich Super User II
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