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Re: Comments notification

Comments notification

alessiacosio
Helpful | Level 6
Go to solution

Hi!

I have issues with notifications, I don't understand why dropbox doesn't show me notifications of comments. 

It doesn't show me on the app and on the website. I think is a bug, someone can help me?

Thank u so much

12 Replies 12

Hannah
Dropbox Staff
Go to solution

Hey Alessia, can we actually send you an email, so we can look into this in private?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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alessiacosio
Helpful | Level 6
Go to solution
Hi hannah,
After a lot of tests I understand that if the folder isn’t mine I don’t receive notifications, I changed the folder and it works! Thank you for the assistance :red_heart:

Hannah
Dropbox Staff
Go to solution

Oh, that sounds great, I'm happy you figured it out, Alessia!

 

If you need anything else, you can always find us here.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?