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Desktop app cannot login to Dropbox

Desktop app cannot login to Dropbox

kikikei
Explorer | Level 3
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After I reinstalled Windows, the desktop version dropbox cannot login, I am sure the password is correct since I can login from Chrome, it keeps saying that login too many attemps and ask me to try after few minutes.. But a

10 Replies 10

Megan
Dropbox Staff
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Hi @Anlaila, I would like for you to locate your Dropbox icon, next to your WiFi and hover your mouse there.

 

Once you do, can you let me know the version of the app that's currently installed on your device, along with its syncing status? We need to make sure you're not using the beta version of the app, because this might be the source of this behavior.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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    Megan Dropbox Staff
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    Anlaila Explorer | Level 4
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