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For almost a month now I am trying to retrieve one of our accounts which was hacked and dont have access any longer . I have been contacted By LEX from support and I have replied to the emails multipul times with NO responce.
IS ANYONE OUTTHERE WHO CAN COMMUNICATE AFFECTIVLY IN DROPBOX SUPPORT PLEASE?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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@HCAhydrographics wrote:
I have been contacted By LEX from support and I have replied to the emails multipul times with NO responce.
Reply here with your ticket number and one of the Dropboxers may pick up your post and look into it for you.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Walter
Community Moderator @ Dropbox
dropbox.com/support
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Just replied to the email I received and I hope you get this one Walter
hi! One of our files just disappeared, not deleted or moved, just gone. I can't seem to get any help from dropbox other than the useless 'dropbot'. Do you have a direct email you can share to a support person? thank you!
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