Settings and Preferences
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Hi,
Today my Dropbox suddenly started redirecting into "Backups" and I am unable to upload files to my account. It seems to want to automatically backup or sync all my files which I do not want. I searched for instructions of how to disable backups but can't find the settings listed.
According to Dropbox help page the disabling should happen by:
I can get to point 3 but I don't have any 'Adjust' settings option.
The screen is showing that my Mac is disabled for backups and the only action I can take is to enable backup...
Has anyone else had the same issue and how did you resolve it?
Hi,
I don't want any backups for any of my computers and I haven't set up any backups either, I only wish to upload selected files and folders from my computer. However, currently I am unable to access any of my files or folders on my Dropbox account.
Have you tried deleting the backup from the site via this link?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi, no I was scared to delete the device as it's unlinked to backups and since I can only access my Dropbox via Backups, if I delete my device I was worried it will delete all the files I have uploaded so far..?
I was just on the chat to Dropbox support and they advised how to sort this out.
I had to copy my main folder (in my case called Mac) from the Dropbox home page and paste it in the same location - ie. make a copy in the same location.
After this I was able to delete the original main folder (Mac) by going into the redirected backups/all page and delete it from there.
I now have a new main folder called Mac (1) which I can access normally.
Awesome news @NI44 & thanks for updating us here.
If you need anything else, we'll be one post away. Just give us a shout!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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