Settings and Preferences
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Why do i get spam emails from dropbox?
My email settings are off for any emails (news).
Same issues here. My account has been active for months, but notifications have recently started coming in even though all of my notification settings are unchecked. Clicking "Unsubscribe" in the email only takes me to the Notification settings page.
Hey @angusm, thanks for bringing this to our attention.
Can you please let us know which email address this email came from?
Is the address one of the official Dropbox ones?
Keep me posted.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hey @idislikenotification, thanks for letting us know about this.
We appreciate your feedback here and I will make sure to pass your comments along to our team.
Some promotional emails cannot be disabled from your account settings, however, do you see an "unsubscribe" option at the bottom of this email?
If so, you can click that to unsubscribe.
If you have any questions, let us know.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for the update here.
I went ahead and passed your feedback about this along to our team.
If you need anything else, please let us know.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for your reply.
The 'From' line of the message says that it's coming from "no-reply@em-s.dropbox.com" .
The message is signed using DKIM for that address, and it's sent through the 'mailgun.org' mailing service.
This is also happening to me. When I click on unsubscribe in the emails, it takes me to settings, where I have very few options checked. There's no reason I should be getting tips and tricks emails.
How do I stop dropbox from sending me stupid notifications. I know very well when taxes are due, I don't need them to heckle me!
Great, now posting this created three new notifications. I don't need this!
Hi @amydcb, @joininonallthefun, are you still receiving these emails today?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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