Settings and Preferences
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where can i find the Live chat on my account??
i need customer support chatt link to chatt with them,i want to delete my account.
@elvis1991 wrote:
i need customer support chatt link to chatt with them,i want to delete my account.
The support options that are available to you can be found on the Support page. Typically, Live Chat is only available on Professional and Business accounts. That said, you can delete your account yourself. Refer to the following help article:
I guess my personal account doesn't include live chat - how can I get it?
Hi there @FRAnkRubin29, thanks for nudging us on this thread.
Your technical support options depend on what kind of account you have and you can find more about what each subscription offers in this link.
In the meantime, if you have any other questions, just give us a shout. Thanks!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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I have no idea if I have a dropbox account. I just want to know what i need to do to send (email) large documents or videos and what the costs are for a private account. I need simple solutions and not complex details.
Hi there @Joel Littman, thanks for nudging us on this thread.
If you're posting on the Dropbox Community, it means that you have a Dropbox account. You can go to it by clicking on the Dropbox logo that's on the top left corner of this page.
To find the email address associated with it, you'll have to check out your General from your settings, here.
You can share your files with other users who have a Dropbox account by following these steps. If they don't have an account, you can send them a shared link to your files.
Finally, you don't need a subscription to share content, but if you do want to upgrade, you can have a look at our plans in this link.
Hope this helps!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
is all my documents backe up every month
Hi @amal ms, are you asking if the Dropbox desktop application is backing up your files to the Dropbox site?
Does it show up as syncing, or up to date when you hover over the Dropbox icon?
If I'm misunderstanding something, please let me know more details so I can assist!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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have i reached live chat? I just upgraded to trial version of Professional and need help
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!