cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
The Dropbox Community is looking for feedback from you! Sign up to be a part of our customer panel here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: How can I remove Dropbox from my old computer?

How can I remove Dropbox from my old computer?

RockerG
Explorer | Level 3

I got a new computer and am giving the old one to a grandchild. I cant get it off the old computer. I'm not sure what I'm doing wrong. I made a backup of the files on to a thumb drive and now have a duplicate backup on Dropbox, using up my limited space.

I need to get dropbox totally off computer, im giving away & remove dupicated backups on my account

Thanks very much

3 Replies 3

Hannah
Dropbox Staff

Hey @RockerG, thanks for reaching out to the Dropbox Community.

 

To safely delete your Dropbox files from a computer, first you need to unlink the computer.

 

You can do this by clicking on the trash can icon next to the computer on the "devices" section of your security page.

 

Once the computer is unlinked, you can just delete the Dropbox folder and uninstall the Dropbox application and your files will still be available in your account online and other connected devices.

 

Let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

RockerG
Explorer | Level 3

Thanks I unlinked the computer and deleted all of the files. Now I can't delete the empty folder. Appreciate your help. THANKS !

Hannah
Dropbox Staff

No worries, @RockerG!

 

Did you mean that you can or that you cannot delete the empty folder?

 

If you cannot, can you let us know why? Are you getting some kind of error message?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?