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How do I disable Dropbox Backup?

How do I disable Dropbox Backup?

Susanna S.2
Explorer | Level 4
Go to solution

How do I get rid of Dropbox Backup -- the PC folder that appeared in my Dropbox folder? It includes folders I don't want backed up, i.e., Documents and Downloads. I'm on a PC.

15 Replies 15

ClockRoy
Explorer | Level 3

The icon shown is in the taskbar there's nothing between that and the wifi symbol only the weather??

Megan
Dropbox Staff

In this case, can you do a quick re-installation of the app using this link @ClockRoy


Megan
Community Moderator @ Dropbox
dropbox.com/support


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ClockRoy
Explorer | Level 3

Tried that a couple of times , still the same result. Can you turn off my backup and delete it. There is nothing there I want?

Regards,

Roy 

Megan
Dropbox Staff

We don't have access to account-specific info on our end in the Community to do that @ClockRoy

 

Can you also send me a screenshot of your task bar, and specifically what you see next to your WiFi? Also, if you visit your Backup page here, what do you see? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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ClockRoy
Explorer | Level 3

Hello Megan, 

Firstly thank you for your patience and persistence with helping me with this problem. I used the link to open the backup page and was able to delete the drive, which has solved my problem. I have tried to access or find the backup page without any success. Does it have a URL or can I access it easily somehow? It is probably turned of now anyway. 

Many thanks once again....

Megan
Dropbox Staff

Hi @ClockRoy, glad to see everything is resolved! 

 

You should be able to to reach the page, using the link I provided. Have a lovely weekend ahead,enjoy!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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