Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
How do I get rid of Dropbox Backup -- the PC folder that appeared in my Dropbox folder? It includes folders I don't want backed up, i.e., Documents and Downloads. I'm on a PC.
The icon shown is in the taskbar there's nothing between that and the wifi symbol only the weather??
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Tried that a couple of times , still the same result. Can you turn off my backup and delete it. There is nothing there I want?
Regards,
Roy
We don't have access to account-specific info on our end in the Community to do that @ClockRoy.
Can you also send me a screenshot of your task bar, and specifically what you see next to your WiFi? Also, if you visit your Backup page here, what do you see?
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hello Megan,
Firstly thank you for your patience and persistence with helping me with this problem. I used the link to open the backup page and was able to delete the drive, which has solved my problem. I have tried to access or find the backup page without any success. Does it have a URL or can I access it easily somehow? It is probably turned of now anyway.
Many thanks once again....
Hi @ClockRoy, glad to see everything is resolved!
You should be able to to reach the page, using the link I provided. Have a lovely weekend ahead,enjoy!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!