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Re: Change from personal to business email

How to change from a personal to a business email address?

rdt17
Helpful | Level 6
‎07-05-2022 07:01 AM
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I created a free account using my personal email address, and now need to change this to a business email address, as well as upgrading the account.  Upgrading the account is simple, but i cant find how to transfer the actual account details to my business email account.  I need this for my upgraded subscription and invoices.

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Mark
Super User II
‎07-05-2022 11:10 AM
Go to solution

You can follow https://help.dropbox.com/accounts-billing/settings-sign-in/change-email to change emails. 

 

But you'll need a third one to swap in while you move them around 🙂


 


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3 Replies 3

Mark
Super User II
‎07-05-2022 10:50 AM
Go to solution

You cannot move things between accounts I'm afraid - they are completely standalone. 

 

All you can do is move the email addresses around so that the account you have upgraded is the one with your Business email 


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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rdt17
Helpful | Level 6
‎07-05-2022 11:00 AM
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Ok Mark, thanks for that - it would work for me.  How do i actually change the email address that i crested for the original account?

 

Thanks

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Mark
Super User II
‎07-05-2022 11:10 AM
Go to solution

You can follow https://help.dropbox.com/accounts-billing/settings-sign-in/change-email to change emails. 

 

But you'll need a third one to swap in while you move them around 🙂


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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