Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
I’ve tried disabling the notifications I think make sense, but these emails continue. Any idea how to disable?
Hey @ZacDavies, thanks for using Dropbox and welcome to the Community!
Can you please confirm that you've done this through the preferences of the Dropbox Capture app on your computer?
In the app's preferences there should be a toggle to 'Get notified when someone views' - did you try turning this option off?
Let me know and we'll take it from there, Zac.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hey @ZacDavies, thanks for using Dropbox and welcome to the Community!
Can you please confirm that you've done this through the preferences of the Dropbox Capture app on your computer?
In the app's preferences there should be a toggle to 'Get notified when someone views' - did you try turning this option off?
Let me know and we'll take it from there, Zac.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
I had no idea there even was a Dropbox Capture app! I downloaded it, flicked that toggle, and hopefully never need to open it again, as I just use the regular Dropbox desktop app. Thanks for the help!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!