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Re: I can't add my own other email - says it's already taken

I can't add my own other email - says it's already taken

AF4u
Explorer | Level 3

Can't add a new email (my main one I use) or change it - it says it's already taken. I don't have another Dropbox account. What do I do? I never check this email much and want to use my main one.

1 Accepted Solution

Accepted Solutions

Rich
Super User II

@AF4u wrote:

Can't add a new email ... it says it's already taken.


If it says it's already taken, it means there's another Dropbox account that already has that email address associated with it. If you have control over that email, reset the password to the Dropbox account so you can sign in. You'll either need to delete that account or change its email address (to a third one) in order to free up that email address for use on your main account.

View solution in original post

1 Reply 1

Rich
Super User II

@AF4u wrote:

Can't add a new email ... it says it's already taken.


If it says it's already taken, it means there's another Dropbox account that already has that email address associated with it. If you have control over that email, reset the password to the Dropbox account so you can sign in. You'll either need to delete that account or change its email address (to a third one) in order to free up that email address for use on your main account.

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