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I can't disable the backup of my Mac

I can't disable the backup of my Mac

israa_abuelezz
Explorer | Level 4
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Hello community,

 

Please I need urgent help on this, I have mistakably done a backup of my Mac for Dropbox and I can't access my Desktop on my Mac anymore after doing this it says, "Desktop can't be opened because the original item can't be found"  I tried to disable backup from the Adjust settings but I get an error saying "Coulnd't stop backup because My mac was renamed, deleted or moved" besides, I checked the available documents of my desktop in the online backup available in the dropbox website and many is missing!! basically because my storage is full, now how can restore my whole desktop without any missing files??

22 Replies 22

helpme5
Explorer | Level 4
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App syncing is paused. 

helpme5
Explorer | Level 4
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The image is what I saw - no finder.app found. 

Megan
Dropbox Staff
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Hi @helpme5, if you try to unpause the app momentarily, and then try to disable Backup, do you notice any difference? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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