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I can't receive the 6-digit code to log in to my Dropbox account

I can't receive the 6-digit code to log in to my Dropbox account

JGD 55
Explorer | Level 3

When trying to login problem, problem show‘s up, Dropbox send a 6-diget code to my email account, this never received

31 Replies 31

BTCA
Explorer | Level 3

That would be fine - I don't get emails to [email removed as per Community Guidelines] directly, but will be advised when an email is sent to that one.   There is otherwise no issues with access to my [email removed as per Community Guidelines] account or the ability to receive emails to it.  The only organization apparently unable to communicate with that account is Dropbox.

Megan
Dropbox Staff

Hi @BTCA  , I just sent you an email, to your Community-linked email address. 

 

Unfortunately, this is the only email I can contact you on, since I can't use a different one for security purposes. 

 

Thanks! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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