cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you know more about files sizes, you can make more informed decisions about which files you upload and then you can maximize the space in your Dropbox Basic account?

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I changed my email address and lost all existing folders/ content?

I changed my email address and lost all existing folders/ content?

2browndogs77
New member | Level 2

Any advice?

1 Reply 1

Re: I changed my email address and lost all existing folders/ content?

Mark
Super User II

Changing your email on Dropbox doesnt cause any changes to Dropbox at all, so, my guess is you actually have set up a second account by accident - what does www.dropbox.com/events show in relation to this account?

 

Try and log out of it and back in to the old email address and see what happens. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
Need more support?