I'm not receiving the email to verify my account, any help?

[Phil80]

For the validation of my account, I do not receive the mail from dropbox in my mailbox ... an idea?

[Annarita Battista Pleasy]

I'ven't the folder spam

[Annarita Battista Pleasy]

@Megan 

[GB13]

I dont know if its public provider or private domain. Outlook is used at my university.

my junk/span folder is empty

[Annarita Battista Pleasy]

Also mine. I haven't a spam folder.

[Megan]

Hi @GB13, I can see that Hannah sent you an email a few days ago, in order to investigate further. 

Were you able to have a look into this, and respond back?

[GB13]

Not really,

Apart from the tons of letter that I got for earning a new rank on the Dropbox Community, I received a letter from Leah with a ticket that my issue has been marked as solved, which is baloney.

[Megan]

Hey @GB13, does it give you the option to respond back to Leah (in order to continue troubleshooting your request), or maybe send a new email? 

[Annarita Battista Pleasy]

Thank you @Megan! You solved my issue!

For all: In my case, it was my fault because I had the address wrong!!!

[GB13]

Okay, I will reply to Leah.

Its beyond me that I receive all notifications, tags and rank promotions except the verification mail

[Megan]

Hey @Annarita Battista Pleasy , I am glad I could help! 

Also, @GB13 please respond back to Leah, in order for her to look into this and see how she can best assist you.