I'm not receiving the email to verify my account, any help?

[Phil80]

For the validation of my account, I do not receive the mail from dropbox in my mailbox ... an idea?

[leo2302]

Hi @Megan, having same issues, i cannot verify my new email address, the email never get to my inbox, I have already try all the options in this forum, as follows

- Cehcking spam folder

- From diferente browsers

- From private / incognite window

- Add contact no-reply@dropbox.com

With no luck, I saw you could help to solve other this issue, very grateful if you could address me, it is very important for me to be able to change the email of my dropbox account.

[leo2302]

Can anyone help me please !!

[Hannah]

Hey @leo2302, sorry to see you're having trouble receiving the verification email.

Can we actually reach out via email, so we can look into this?