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I no longer get the option to back up an external drive on my Mac

I no longer get the option to back up an external drive on my Mac

Spillage
Collaborator | Level 8

I'm running v198.4.7615 on a Mac running macOS 14.4.1. I have not yet upgraded to File Provider

 

I previously dismissed the offer to sync an external drive, but changed my mind.

 

In settings/backups I tried toggling "show setup notifications when new external dries are plugged in", and then I unmounted and remounted the drive, but I still did not get the offer.  

 

I tried going to "Manage Backups" to add it manually, but it seems to only let me set up sync for Mac folders, not externals.

 

Also, synching files from my Mac, DropBox is set to online-only, but I want to keep the external drive's files where they are. Is this possible?

 

Finally, I'm going to only want to sync one (large) folder on the external drive, and not backup the rest of the drive. Is this possible?

 

11 Replies 11

Spillage
Collaborator | Level 8

When I hit option key with Account tab open, Dropbox crashes, repeatably, under any conditions I can throw at it and regardless of relaunch/reboot.

 

I have one Samsung T7 2TB drives, one encrypted, the other not. Neither more than 75% full. Both triggered DropBox to ask if I wanted to back them up. I said "no", and, per my OP, can't get it to re-ask. I assume there's a plist or something, but...

 

 

Megan
Dropbox Staff

Do you happen to have any other external drive, with fewer files just to check if the behavior is consistent @Spillage


Megan
Community Moderator @ Dropbox
dropbox.com/support


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