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I have two personal accounts. Account A has much more storage than Account B, however, Account B is linked to my preferred email address. Account A is linked to an email address that is provided by my ISP which I am soon going to deactivate. How can I move my files from Account B to Acount A AND switch email addreses from Account A to Account B and B to A?
Can you give us more information on why it isn't working? What error are you getting exactly, and at what stage?
Any other info or screenshots would be helpful!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Sorry for jumping in, @amitdonio.
It still looks like you're trying to move the whole shared folder, which seems to be the issue.
Can you try to move only the files located within it, or instead of moving them, just copy them to another location on your Dropbox account?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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