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Re: Missing options in sync tab of my desktop app

Missing options in sync tab of my desktop app

Hanif01
Explorer | Level 3
Go to solution

Hi

 

I have Windows 10 Enterprise installed on my computer and newer version of Dropbox. Following options are not available in my dropbox preferences while 2 of my colleagues have it.

Hanif01_0-1670233087286.png

I already tried to uninstall/install Dropbox and have already up to date windows but still not showing. Can someone help?

 

Regards

Hanif

14 Replies 14

Hanif01
Explorer | Level 3
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Hi @Walter You can contact me [removed per the Community's Guidelines]

 

Regards

Hanif

Walter
Dropbox Staff
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Sure thing @Hanif01 - you've got :envelope:

 

At your convenience, please have a look at your email's inbox and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Hanif01
Explorer | Level 3
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Hi @Walter just confirmed on my email.

 

Regards

Hanif

Hanif01
Explorer | Level 3
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Hi

 

Sync/indexering is taking too long time, how can we reduce the time?

 

Regards

H

Megan
Dropbox Staff
Go to solution

Hi @Hanif01, how are you today?

 

Can you let me know more, in regards to the app's syncing status, and how long it's been like that?

 

Keep in mind that you can adjust the app's bandwidth, by following these steps. 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Need more support?