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Re: Modify email adress of my account

Modify email adress of my account

Mimil
New member | Level 2

Hello, I modified my email adress in my account. Then I was asqued to verify this new adress when I will receive an email for verification. I don't receive this verification email from DROPBOx. I tried several times and I checked that this new adress is OK. What may I do ? Thanks.

My mail adress : [personal information removed per the Community's Guidelines]

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff

Hey @Mimil - sorry to hear you're having issues with this.

 

Did you check your email's junk/spam folder as well, in case the email ended up there somehow? 

 

If you did and still can't find it, could you try another browser and let us know how it goes?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Walter
Dropbox Staff

Hey @Mimil - sorry to hear you're having issues with this.

 

Did you check your email's junk/spam folder as well, in case the email ended up there somehow? 

 

If you did and still can't find it, could you try another browser and let us know how it goes?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Mimil
New member | Level 2

Hello WALTER,

I tried with another brooser, google chrome, and it's OK I received the mailand confirmed.

Thanks you again.

MIMIL

Walter
Dropbox Staff

No worries @Mimil - I'm glad to hear it's sorted now.

 

Take care and see you around the Community! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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