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Please stop asking for me to upgrade i cant afford it

Please stop asking for me to upgrade i cant afford it

Buddy1hound
Explorer | Level 3

Please stop asking me to upgrade I can't afford it I've had seven emails yodayb asking I DONT WANT TO UPGRADE Please stop or I will cancel account

13 Replies 13

Megan
Dropbox Staff

I understand how this makes you feel @Buddy1hound

 

I am here to help, and guide you in order for us to find the best solution possible, and resolve this for you, hence the further info I asked.

 

You mentioned in your latest response that you wish to delete it. Are you referring to the mobile app? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Buddy1hound
Explorer | Level 3
Just want it ti stop sending messages

Hannah
Dropbox Staff

Hey @Buddy1hound, can we send you an email, so we can look into this internally?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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AngelsofShannon
New member | Level 2
It’s more than a year later and I hope you’re still around. I don’t have any answers on Dropbox but reading of your fear of losing late parent’s pictures got my attention. You might want to consider a 1 time purchase of a thumb drive or flash drive (128 go should be plenty of space for @ $15) and put the pics on that. Once you plug it in your pc, the prompt will walk you thru. You could also free up space on your drop box by removing the pics and have the space for important docs like VA docs. Thank you for your service.
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Top contributors to this post

  • User avatar
    AngelsofShannon New member | Level 2
  • User avatar
    Hannah Dropbox Staff
  • User avatar
    Buddy1hound Explorer | Level 3
  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?