Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Please stop asking me to upgrade I can't afford it I've had seven emails yodayb asking I DONT WANT TO UPGRADE Please stop or I will cancel account
I understand how this makes you feel @Buddy1hound!
I am here to help, and guide you in order for us to find the best solution possible, and resolve this for you, hence the further info I asked.
You mentioned in your latest response that you wish to delete it. Are you referring to the mobile app?
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hey @Buddy1hound, can we send you an email, so we can look into this internally?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!