Settings and Preferences
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That darn red "notification" dot on the icon will NOT go away. I've read all my notifications, and it says (everywhere) that I have no unread notifications, and yet...that number "1" in a circle is STILL there. Help?
Hi @GratefulUser, I just sent you an email!
I'll be happy to see you there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Megan, my email to you bounced back...
I can see an update on our email chain, but haven't gotten to it yet @GratefulUser.
I'll respond back as soon as possible.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Thank you. I got a response from Protonmail that my email to you "couldn't be delivered." Is that because you hadn't opened it?
The system we use would open emails automatically. I can see that the agent provided information on how to access the security page on the Dropbox site.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for the link.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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