Settings and Preferences
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I get several emails per day (for the last three days) sending me a one time security code to login to my account.
They have not yet accessed my account but I want to avoid this if possible.
What is the best way to protect myself in this situation? Should I change my email so they no longer know my login username?
Upon doing a search regarding this I was told to contact support.
I have a free account so it looks like I cannot submit a ticket to support. Is that true?
Please advise. Thank you for any & all replies.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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