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Hello
I forgot my dropbox password and i use this link https://www.dropbox.com/forgot but i got this error "Too many incorrect attempts. Please try again in a few minutes."
I didnt receive any email about reset password.
please help
It is a different dropbox account. I can't log in and do anything. So, therefore, I used my personal dropbox account log-in to reach out for help.
Please do send me an email, and I can let you know which email my dropbox account can't receive the reset link.
@Hannah It is a different email account. Please send me an email, and I will share the associated account which I can't receive the reset password link.
No worries, I just sent you an email, so we can look into this together!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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pls i need help im try to reset password but this msg "Too many incorrect attempts. Please try again in a few minutes." no msg from email
this account [Removed as per Community Guidelines]
pls i need help 2 days no msg from email and i cant reset password "Too many incorrect attempts. Please try again in a few minutes."
my account [Removed as per Community Guidelines]
Hi @Yasers, have you tried waiting a full 24 hours prior to resetting the password?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Now work but no msg spam or index 2 days no msg
My account is [email removed as per Community Guidelines]
Thanks for the update, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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