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Too many incorrect attempts. Please try again in a few minutes.

Too many incorrect attempts. Please try again in a few minutes.

sdshahbazi01
New member | Level 2

Hello

I forgot my dropbox password and i use this link https://www.dropbox.com/forgot but i got this error "Too many incorrect attempts. Please try again in a few minutes."

I didnt receive any email about reset password.

please help

32 Replies 32

xxyyzz
Explorer | Level 4

It is a different dropbox account. I can't log in and do anything. So, therefore, I used my personal dropbox account log-in to reach out for help. 

 

Please do send me an email, and I can let you know which email my dropbox account can't receive the reset link. 

xxyyzz
Explorer | Level 4

@Hannah It is a different email account. Please send me an email, and I will share the associated account which I can't receive the reset password link. 

Hannah
Dropbox Staff

No worries, I just sent you an email, so we can look into this together!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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xxyyzz
Explorer | Level 4

@Hannah 

 

I have replied to the email you sent it out. However, I haven't heard back from you yet. 

Yasers
Explorer | Level 3

pls i need help im try to reset password but this msg "Too many incorrect attempts. Please try again in a few minutes." no msg from email 

this account [Removed as per Community Guidelines]

Yasers
Explorer | Level 3

pls i need help 2 days no msg from email and i cant reset password "Too many incorrect attempts. Please try again in a few minutes."

Yasers
Explorer | Level 3

my account [Removed as per Community Guidelines]

Jay
Dropbox Staff

Hi @Yasers, have you tried waiting a full 24 hours prior to resetting the password?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Yasers
Explorer | Level 3

Now work but no msg spam or index 2 days no msg 
My account is [email removed as per Community Guidelines

Jay
Dropbox Staff

Thanks for the update, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    Yasers Explorer | Level 3
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    Jay Dropbox Staff
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