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Users don't get notified, when files are shared with them

Users don't get notified, when files are shared with them

Abhifoo
New member | Level 2

Dropbox doesn't notify to their users, when his/her members are sharing the files

1 Reply 1

Nancy
Dropbox Staff

Hey @Abhifoo! Hope you’re doing well. 

 

Can you clarify a few things for me first? 

 

For example, are you sharing files with another user, and they’re not receiving a Dropbox email to let them accept and add the file/folder to their Dropbox account? 

 

Are you referring to another kind of notification perhaps? 

 

Also, is this happening for all users you’re sharing files with? Can you send me a screenshot of what you see on your Notifications tab here and your Plan page here?

 

Ping me, when you’ve got more info.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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