Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
I received an e-mail from DropBox saying, "We noticed you're not taking advantage of your Dropbox account." I wanted to explain why, but it came from a no-reply address. This is the only way I could find to send anything.
I used to use DropBox a lot. I liked it very much. But then you restricted the number of devices to three that I could be logged in on at the same time. I had three computers and two cell phones. After you made that change, I started using GoogleDrive for sharing particular files across my various devices.
I don't know if you even still have that restriction. But that's the reason I stopped using DropBox.
Hi @Kim A.17, thanks for posting here!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
If you need anything else, let me know!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @Kim A.17, thanks for posting here!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
If you need anything else, let me know!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thank you!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!