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Re: Wrong number of linked devices

Wrong number of linked devices

Saint James
Explorer | Level 3
Haven't used dropbox in a while. I have now deleted past devices (old phone and laptop). The only device I have linked is my current phone. It is the only device listed in my linked devices list; however, it still says one of 3 devices. Devices that are not linked anymore. I cannot find any way to refresh/reset this. I ha e tried signing out and signing back in, and I have also un-linked my current phone on the web version. When I open the app, there again I see "1 of 3 devices".
Disappointing.
Thanks for any info you may have.
1 Accepted Solution

Accepted Solutions

Mark
Super User II

Hi @Saint James 

 

It says 1 of 3 devices because that's what you have - the phone. That is one device. 

 

Unless I'm not following what you are saying? 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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View solution in original post

2 Replies 2

Mark
Super User II

Hi @Saint James 

 

It says 1 of 3 devices because that's what you have - the phone. That is one device. 

 

Unless I'm not following what you are saying? 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Saint James
Explorer | Level 3
Thanks for getting back to me. I see what you are saying. Something I didn't mention was that Dropbox was telling me I had reached my maximum of linked devices, which is why I deleted the older items. After doing so, the warning was still there.
Having just now logged in to reply to you, the notification is gone. And now, "1 of 3 devices" is correct. Guess it took a while to clear up. Thanks again. :slightly_smiling_face:
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