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Re: dropbox crashes every now and then and fails to start also every now and then

dropbox crashes every now and then and fails to start also every now and then

andreas781
Collaborator | Level 9
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dropbox crashes every now and then and fails to start also every now and then.

i ve tried everything mentioned in the community exept advanced reinstall it doesnt let me click on WINDOWS option arrow, dont know why so i couldnt do it. i ve uninstalled it installed it again check my drives for errors everything, unlink re link etc as mentioned at your community but the problem still persists. i didnt change a thing in my avast or comodo programs, a frined of mine has exactly the same Avirus and firewall progs and dropbox works fine. i ve tried disabling all shields of Avirus and firewall closed still nothing

after a couple of restarts of drobox/crashes then it starts working normally (then again it may crash at some point). how do i do advanced reinstalling if i canot click on the windows tab? https://help.dropbox.com/installs/advanced-reinstall

1 Accepted Solution

Accepted Solutions

andreas781
Collaborator | Level 9
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seems to be working ok! i ll test it for a couple of days though. thnx

View solution in original post

2 Replies 2

Walter
Dropbox Staff
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Hey there @andreas781, sorry to hear about this.

 

Could you try downloading and installing the offline installer of the desktop app from this page?

 

Let me know how it goes!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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andreas781
Collaborator | Level 9
Go to solution

seems to be working ok! i ll test it for a couple of days though. thnx

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