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Re: Download limit reached

Download limit reached

SteveAL
New member | Level 2
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So my link was deactivated, due to reaching a download limit. 

 

What arre the limits on each of the paid plans?

2 Accepted Solutions

Accepted Solutions

Elixir
Super User
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Hi @SteveAL, If you are a Dropbox Plus, Professional, or Business subscriber, your bandwidth limit is 200 GB per day: The total amount of traffic that all of your links and file requests combined can generate. More info - https://www.dropbox.com/help/security/banned-links 

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Elixir
Super User
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@SteveAL: In case of free/basic accounts, it is 20 GB and 100,000 downloads per day

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9 Replies 9

Elixir
Super User
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Hi @SteveAL, If you are a Dropbox Plus, Professional, or Business subscriber, your bandwidth limit is 200 GB per day: The total amount of traffic that all of your links and file requests combined can generate. More info - https://www.dropbox.com/help/security/banned-links 

SteveAL
New member | Level 2
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Thanks.  Do you know what the limit is on the free account I have now?

Elixir
Super User
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@SteveAL: In case of free/basic accounts, it is 20 GB and 100,000 downloads per day

SteveAL
New member | Level 2
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TY

information
New member | Level 2
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hi why does it mean 20gb and 100,000 download? does it mean that if the  file were small in kb will be stopped download if exceed 100,000 download even though did not exceed 20gb? and if file were big  like 10gb then 2nd download will be the limit bandwith?

Rich
Super User II
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@information wrote:

does it mean that if the  file were small in kb will be stopped download if exceed 100,000 download even though did not exceed 20gb? and if file were big  like 10gb then 2nd download will be the limit bandwith?


Yes, exactly. Note that those limits are for a 24-hour period and reset each day.

Sunny-Moon
New member | Level 2
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Does anyone know how 20 GB download limit calculated across the day? 

Is 20 GB limit equals something like 1 GB per hour?  Are there any other limits? Per IP-address, for example.

Asking, because  

I received Network Connection Error after downloading 20 files 50 MB each (approximetely 1 GB in total).  I was downloading the files one after another but not simultaneously

 

 

Rich
Super User II
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Network Connection Error wouldn't be related to a bandwidth overage.

Lusil
Dropbox Staff
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Hey @Sunny-Moon, thanks for checking in with us! 

In general, Dropbox accounts have the following limits to prevent abuse:

  • Basic accounts: 20 GB of bandwidth and 100,000 downloads per day.
  • Plus/Professional/Business accounts: 200 GB and unlimited downloads per day.

You can find more info about this here and also check out this thread where other users have reported concern about traffic limits. 

Hope this helps!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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