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Gmail + Dropbox - Integration Operation

Level 2

Hi

I would appreciated assistance wrt 2 questions pertaining to Dropbox integration.

1. Dropbox for Gmail Chrome extension

When choosing to save an attachment from an email to dropbox, whilst the dropbox window does open immediately, there is a five second delay before all folders in my root Dropbox folder is shown (i.e. some folders are shown, then five seconds later all folders are shown)

[I know it seems small but adds up when doing multiple email attachment saves and am curious]

2. Dropbox for Gmail Add-on

How can I save multiple files from an email with Dropbox for Gmail Add-on?

The Gmail + Dropbox Help Centre article 

states:

How to save files using the Dropbox for Gmail Add-on

To save a Gmail attachment directly to your Dropbox account using the Gmail Add-on:

Open an email with file(s) attached in your Gmail account.
Click the Dropbox icon in the righthand sidebar.
Select which file(s) you’d like to save to Dropbox.

However, there is no multiple selection options on the Addon side window.

Windows 10 Pro, Ver 1803 | Chrome Version 73.0.3683.75 (Official Build) (64-bit)

Thanks.

 

3 Replies

Re: Gmail + Dropbox - Integration Operation

Dropboxer
Hey there @Kendor!
 
For your first query, could you just confirm if there’s a difference if you switch to another browser or use incognito? thinking face
 
As for your second question, I was able to save specific files from an email by:
  1. Going to the Dropbox icon on the right hand side.
  2. Clicking on the bottom left corner the option that reads the number of files selected.
  3. Select Remove of the files that I don't want to save.
Let me know of any updates!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Gmail + Dropbox - Integration Operation

Level 2

Hi @Lusil 

For the 1st query I tried incognito mode on Chrome and the same issue - 5 second delay. I started to try with Microsoft Edge but could not find the Dropbox extension. I'd prefer not to install further browser apps  on my PC.

On the 2nd one, can you confirm you are using Dropbox Add-on  and not Extension for (de/)selecting multiple files.

Capture2.JPG

the far right blue icon and not the gray one?

Here is the window that opens when the blue icon is clicked:

Capture.JPG

I checked my display settings, chrome zoom, etc. just in case however there is no option for my Dropbox add-on on the bottom left for (de)selecting multiple files.

Thanks.

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Re: Gmail + Dropbox - Integration Operation

Dropboxer
Thanks for the images and for the additional details, @Kendor
 
Out of curiosity, could you also let me know what happens when you select the grey Dropbox icon that you see (from your first screenshot)? thinking face

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Questions asked in the community will likely receive an answer within 4 hours!)

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