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I'm unable to upload my photos from my phone to Dropbox. What should I do?

Level 2

I have a problem with the sharing of files from Android gallery to computer. It work up to Januray this year, but then just stopped. I've updated the dropbox installation and tried locating any changes in the settings, but cannot find anything.

Please help!

5 Replies

Re: No sync between phone and computer

Dropboxer
Hey @saizzy, let me ask you a couple of questions to get a better understanding of what’s happening & we’ll take it from there!
 
For starters, are you uploading your photos manually- eg. using the (+) button from your android phone- or are you using the Camera Uploads feature? Have you received any error messages by any chance? 
 
Any detail you could include on our discussion here would be very helpful & thanks in advance for the time you devote in gathering this info for me! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: No sync between phone and computer

Level 2

Hi Jane,

 

I have no freaking idea of what I did, but now it's working after a lot of angry words the last few months!

Thank you for your quick response!

Have a nice Friday!

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Re: No sync between phone and computer

Dropboxer
Ah, all’s well that ends well I reckon; maybe a pending update was the culprit, though I was happy to hear that it’s all working for you as expected now (& thanks a lot for letting me know that you got this sorted)Unicorn
 
Don’t hesitate to get back in touch again in case you have more questions. Happy uploading ahead & a wonderful Friday to you, too, @saizzy

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: No sync between phone and computer

Level 2

iam using camera uploads

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Re: No sync between phone and computer

Dropboxer
Hey easyrider185, just so as to make sure I’m following-up correctly, can you please clarify if you’re unable to upload your photos from your iPhone to Dropbox? 
 
Are you syncing your photos directly from your phone to your account online using Camera Uploads or are you connecting your phone to your laptop/ desktop by any chance? 
 
Please let me know on this discussion & we’ll take it from there! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


Heart Did this post help you? If so please give it a Like below. 
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I'm unable to upload my photos from my phone to Dropbox. What should I do?
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