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Is there a way to merge two Dropbox accounts?

Level 2

Hi guys. I've merged personal account with my friends business account by mistake. He is on trial and I've been on monthly plan. Now I'm freaking out if he's not going to subscribe I'm gonna loose all my files. Is there any chance to undo it, split it apart?

 

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Re: Is there a way to merge two Dropbox accounts?

Dropboxer
Dropboxer
Hi Marcel, if you’ve joined a Dropbox Business team, then only the team admin can remove your account from the team.
 
They can follow the steps from this article in order to your convert your account to a personal account away from the team.
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Is there a way to merge two Dropbox accounts?

Level 2

Thanks Jay, 

that's highly helpful and reassuring. However, after I'm converted back to the individual account, will my account be the same as before joining the business account. Specifically, will I be on the same price plan, etc...?  

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Re: Is there a way to merge two Dropbox accounts?

Dropboxer
Dropboxer
Assuming this is only a trial for the Dropbox Business team, then your paid personal account should still be active.
 
If it was a paid account, then you’ll get a prorated refund for the remainder of the subscription. You can check your receipts to see if there was a refund there.
 

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Is there a way to merge two Dropbox accounts?
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