Sharing a File With Someone Who Doesn't Have Dropbox Installed

[Keke3]

I'd like to send a link to share a file with a customer without requiring them to login to Dropbox. Is that possible?

[Rich]

Yes, it is. Just send them a share link to the file. A share link provides view and download access without requiring a Dropbox account.

• https://www.dropbox.com/help/files-folders/view-only-access

[Keke3]

I sent a link but it is asking them to log into Dropbox. I believe it has to do with my folder arrangement. Do you need to invite each person to the folder? 

[Lusil · Accepted solution]

Hey @Keke3!

To invite multiple users to a folder or file, you’ll have to enter their email addresses separately. 

If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?

As @Rich also mentions, you can find more info about what a shared link is and how to create it here. 

Let us know of any updates! 

[Keke3]

Thank you!

[Lusil]

No problem, @Keke3. Let us know if you have any other questions and, in the mean time, have a wonderful day ahead!

[lola8]

I am trying to figure this out as well.  How does one send a link or share a folder with someone who does not have dropbox?

[Walter]

Have you tried any of the ways mentioned in this discussion @lola8? 

Specifically, shared links would be the way to go in your case. 

[Jtavernor]

When I have shared a folder, does my family member need to create a personal account with Dropbox in order to view my shared folder. Can someone explain to me how my family are able to view? Thanks for your help

[Rich]

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@Jtavernor wrote:
When I have shared a folder, does my family member need to create a personal account with Dropbox in order to view my shared folder. Can someone explain to me how my family are able to view? Thanks for your help

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If they only need to be able to view, you'll want to use a shared link with view-only access. If you actually invite them to  a shared folder or send a shared link with edit access, they'll need their own Dropbox account with enough storage to hold the folder.