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The dropbox icon (blue circle white center) has suddenly appeared in the center of my screen. It doesn't interfere with anything else I'm doing, but I cannot remove it. The dropbox icon on my desktop is working fine. How do I remove it???
Hi Jane,
Many thanks for your reply. I cleared my cache and then, in desperation, rebooted.
And the icon disappeared!! I should have done that from the beginning, but I usually work with many windows simultaneously and was reluctant to have to reset them all. I still have no idea of how the icon appeared, or why rebooting removed it, but I'm not asking questions!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jane,
Thanks for your reply. I am attaching an image of what my screen now looks like.
Are you on a phone or actual computer? If on a computer, try clearing your cache (press CTRL+SHIFT+DELETE for Windows) (COMMAND+SHIFT+DELETE for Apple) This will bring up a new menu where you can clear you cache.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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Hi Jane,
Many thanks for your reply. I cleared my cache and then, in desperation, rebooted.
And the icon disappeared!! I should have done that from the beginning, but I usually work with many windows simultaneously and was reluctant to have to reset them all. I still have no idea of how the icon appeared, or why rebooting removed it, but I'm not asking questions!
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Hi Jane, thanks so much!!
Hi You all, I have the dropbox icon parked in the middle of my screen. I have cleared my chrome cache (the only browser I use) and rebooted. The icon remains. Any other ideas?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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